About CP Wealth

CP Wealth is an independent financial advice and wealth management practice servicing clients throughout the country. Our purpose is to provide independent, bespoke financial advice. We connect people to their money and provide solutions that aim to support a truly wealthy life. 

As professional advisers, there is important information you need to know before we can provide you with the information on the advice we offer.

Licensee information

CP Wealth (FSP1006476) is a Financial Advice Provider holding a license issued by the Financial Markets Authority (FMA) to provide financial advice. CP Wealth holds a Class 2 Licence allowing us to provide regulated financial advice to retail clients. 

Office contact details:

Address: 3 Morton Street, Auckland CBD, Auckland 1010

PO Box 99-481, Newmarket, Auckland 1149

Email: info@cpwealth.co.nz

Website: www.cpwealth.co.nz 

Phone: 0800 932 584

Nature and scope of engagement

We can provide advice on the following areas:

• Investment advice and planning;
  • This includes strategic asset allocation, investment recommendations and cash management.
• Retirement planning;
• Kiwiaver advice and planning.

We are not tied to any product provider, and our advice documentation will detail the specific details of the providers we recommend. 

Our advice process

We follow a five-step advice process which enables us to understand your situation, objectives, and goals. We gather financial information that we analyse, creating a bespoke financial plan and investment strategy. This process is collaborative, and we ensure that you understand and are comfortable with the recommended solutions. We monitor your investments and provide regular reviews and reporting.

Conduct

CP Wealth and anyone who gives financial advice on our behalf has duties under the Financial Markets Conduct Act 2013 and the Code of Professional Conduct for Financial Advice Services regarding how we give advice.

We are required to: 

• give priority to your interests by taking all reasonable steps to make sure our interests do not materially influence our advice; 
• exercise care, diligence, and skill in providing you with advice;
• meet standards of competence, knowledge, and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice); and
• meet standards of ethical behaviour, conduct, and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to ensure we treat you as we should and give you suitable advice).

   

Product Provider Limitations

CP Wealth is not tied to any product provider, and the specific details of providers we recommend will be detailed through advice documentation.

Fees or expenses

We do not charge for an initial meeting to learn about your situation. Any fee charged subsequently will depend on the nature and scope of the advice or service we provide. We will discuss and agree on the actual fees before we proceed and explain how they are payable.

Fees relating to your situation will be set out in your Financial Plan. 

Commission

Any commission, brokerage, or other forms of payment payable to us from making investment recommendations are fully rebated to clients.

Conflicts Of Interest And Incentives

CP Wealth has a Conflicts of Interest Policy designed to identify potential conflicts and ensure your interests are always prioritised. Regular training is provided to ensure any actual or perceived conflicts are identified and managed appropriately to ensure they do not impact the independence of advice.

Privacy/Data Collection

To give our clients the very best advice we need to collect personal information about their financial circumstances. In the digital age we live in, we take our responsibilities under the Privacy Act 2020 very seriously.

Complaints Handling

If you have a problem, concern, or complaint about any part of our advice or service, please contact your adviser in the first instance. If you are not satisfied with our financial advice you can make a complaint by contacting us directly.

Compliance Manager

By mail: 3 Morton Street, Auckland 1010

By email: support@cpwealth.co.nz

Phone: 0800 932 584

We aim to resolve complaints within 10 working days of receiving them. We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so. If we can’t, we will contact you within that time to let you know we need more time to consider your complaint.

If the complaint is not resolved to your satisfaction, using our internal process you can access a free and independent resolution company, Insurance & Financial Services Ombudsman Scheme, which will help with investigating or resolving your complaint.

Contact:                  

Insurance & Financial Services Ombudsman Scheme

Online: www.ifso.nz

Phone: 0800 888 202

Email: info@ifso.nz